Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Shipping & Delivery
Shipping and Delivery of your order will be based on your selection in the checkout process. Due to the customized nature of the products we offer, delivery will normally be within 2 to 3 weeks of the date posted on the website for your organization.
How to Return an Item
ALL CUSTOMER STORE SALES ARE FINAL, unless there is a manufacturer defect. You must return the item within 15 days of delivery of your purchase.
Please email email@example.com to request a refund and we will assign you a tracking #. Mail your returned item to:
Sidelines Sportswear & Promotions Returns Department
353 Lancaster Avenue
Malvern, PA 13555
Include in your package a note stating the reason for your return and a copy of your original receipt.
All items are subject to a 15% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.